Coaching
Life, work-life and wellness coaching, plus practical research and resources for everyday challenges.
Offered through Ideal Health
Behavioral health care right when you need it
Someone to talk to on the hard nights, and a licensed counselor when you're ready. $19.95 a month through Ideal Health.
How it works
Support that meets you where you are, then goes further
Start with a conversation. Move to a licensed counselor when you need one. Keep the momentum in between.
Check in with Zenn, any hour
Open the Balance for Life app when something is on your mind — 2 a.m. included. Zenn listens, helps you sort through it, and knows when to bring in a person.
Get matched with a licensed counselor
When you need more than a chat, you're connected to a licensed counselor, in your language, with up to 10 sessions per life event.
Keep going between sessions
Journal, mood check-ins, goals and expert-led workshops live in the same app, so progress doesn't stop when a session ends.
Meet Zenn
An AI companion that knows when to bring in a person
Zenn is there at the hour a friend might not be. It helps you name what's going on, offers something practical to try, and hands you to a licensed counselor when a conversation needs one.
- Available 24/7, in 70 languagesNo appointment, no waiting room.
- Built for everyday stressSleep, work, parenting, relationships, the hard weeks.
- A human is one tap awayEscalates to a licensed counselor when it matters.
Zenn is an AI wellness companion, not a therapist or an emergency service.
Licensed counselors
A counselor who speaks your language
Calls to the support line are answered live by a master's-level counselor, 24 hours a day. When you're ready for sessions, you're matched from a nationwide network.
- 84,000+
- licensed counselors
- 70
- languages spoken
- 24/7
- Zenn is available
- Up to 10 counseling sessions per life event, included
- Video, phone or in person, depending on where you are
- Crisis support answered live, around the clock
Also included
More than counseling
Aware Mindfulness
A six-week program to build self-awareness and emotional balance.
Phone, video, text or chat
Reach support however suits you — through the app, the member website, or by phone.
Preferred provider network
Inpatient and outpatient care, including residential treatment, at additional self-pay cost or through your own insurance.
Getting started
Enroll with Ideal Health, then just open the app
- 1
Enroll online. Your membership starts the first of the month after you enroll.
- 2
We email your welcome packet and member card, with your member code.
- 3
Download the Balance for Life app on the App Store or Google Play — or call any time — and give your member code when asked.
This is a membership program and is NOT insurance. It does not satisfy ACA minimum essential coverage.
Preferred provider network services are at additional self-pay cost or through your own insurance.
In an emergency, call 911, or call or text 988.
Real support, right when you need it
Balance for Life for $19.95 a month. Want telehealth, labs and pharmacy savings too? See Essentials.